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Terms of Services

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Effective Date: 01 January 2026
Last Updated: 18 January 2026

Introduction

Welcome to Pixelflux (“we”, “us”, “our”, “Company”). These Terms of Service (“Terms”) govern your access to and use of https://pixelflux.co.za/
(“Website”), our services, features, applications, and content (collectively, “Services”).

By accessing or using our Website and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Website or Services.

1. Acceptance of Terms

By using the Website, you affirm that you are at least 18 years old and have the legal capacity to enter into agreements. If you are accessing the Website on behalf of an organisation, you represent that you are authorised to bind that entity to these Terms.

2. Services Offered

Pixelflux provides digital solutions such as web development, design, hosting assistance, online support, marketing and related services (“Services”). Detailed descriptions of individual offerings may be provided on the Website or in separate written agreements.

3. Estimates, Fees & Payments

3.1 Estimates

Quotes or project estimates provided by Pixelflux are valid for 14 calendar days from the date issued unless otherwise stated. After this period, we may adjust the pricing and provide a revised quote.

3.2 Fees & Payment Terms

All service fees must be paid in accordance with the payment schedule specified in your agreement or invoice. Unless otherwise agreed in writing:

  • A 60% initial deposit is required before work begins.
  • The remaining balance must be paid in full prior to delivery, launch, or transfer of Services to you.

Payments may be made via Electronic Funds Transfer (EFT) or other methods we support. Projects will not be deemed complete or released until all amounts owed are fully paid.

4. Client Responsibilities

To enable timely delivery of Services, you agree to:

  • Provide accurate project content, text, images, branding elements and other materials promptly when requested.
  • Maintain current contact information.
  • Respond to Pixelflux communications within a reasonable timeframe.

Delays caused by incomplete or late submissions from you may postpone delivery dates.

5. Intellectual Property & Ownership

Unless otherwise stated in a written agreement:

  • Upon full payment, you acquire rights to custom-created design work, code, and deliverables prepared exclusively for your project.
  • Third-party resources (tools, plugins, fonts, stock media, etc.) remain subject to their original licences.
  • Pixelflux retains the right to display examples of the work we create for marketing purposes, unless prohibited by a separate confidentiality or non-disclosure agreement.

6. Hosting Credits & Branding

Where applicable, portfolio credits such as “Designed by Pixelflux” will be included on your Website footer on each page. Removal of such credits may require an additional fee if stipulated in your agreement.

7. Refunds & Cancellation

Refunds, if any, are provided only under the terms specified in your individual service agreement.

If a Service is cancelled by you after work has commenced:

  • Refunds will be made at Pixelflux’s discretion, taking into account work completed.
  • Deposits for custom work are generally non-refundable after work has started.

Any cancellation requests must be submitted in writing to the contact details listed below.

8. Service Availability & Support

While Pixelflux strives to provide uninterrupted Website access, we do not guarantee continuous availability. Scheduled maintenance, technical issues, or third-party interruptions may impact uptime.

Support services, if included, are delivered according to the scope and timeframe defined in your agreement.

9. Acceptable Use & Prohibited Conduct

When using our Website and Services, you agree not to:

  • Use the Website or Services for illegal purposes or in violation of applicable laws.
  • Upload or distribute harmful, offensive, abusive or infringing content.
  • Attempt to breach security protections or interfere with the functionality of the Website or Services.

Violation of acceptable use standards may result in suspension or termination of your access without refund.

10. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA).

By using the Website, you consent to such data practices as outlined in that policy.

11. Disclaimers & Limitation of Liability

11.1 Disclaimers

The Website and Services are provided “as is” and “as available”. Pixelflux makes no warranties, express or implied, including but not limited to guarantees of uninterrupted use, non-infringement, or fitness for a particular purpose.

11.2 Limitation of Liability

To the fullest extent permitted by law, Pixelflux, its agents, partners, and employees shall not be liable for:

  • Any direct, indirect, incidental, special, consequential or punitive damages;
  • Loss of revenue, profits, data or business;
  • Any damage that arises from use of, or inability to access, the Website or Services.

Our total aggregate liability under these Terms, whether in contract, tort (including negligence), or otherwise, is limited to the amount you have paid for the Services in the preceding 12 months.

12. Termination

We may suspend or terminate your access to our Website or Services immediately, without notice, if you breach any term of these Terms.

Upon termination, all fees due up to that date remain payable.

13. Changes to Terms

Pixelflux may update or modify these Terms from time to time. Revised versions take effect when posted on the Website with an updated “Last Updated” date. Your ongoing use of the Website after such changes constitutes acceptance of the new Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising out of or relating to these Terms will be subject to the non-exclusive jurisdiction of the courts of South Africa.

15. Contact Information

If you have questions, requests, or complaints about this policy or how we handle your data, contact us: Email: contact@pixelflux.co.za Address: 58 John Street Pretoria North Phone: +27 68 903 6468

Acknowledgement

By using https://pixelflux.co.za/, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.