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Phone

+27 68 903 6468

Email

contact@pixelflux.co.za

Address

58 John street Winternest, Pretoria North

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Privacy Policy

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Effective Date: 01 January 2026
Last Updated: 18 January 2026

1. Introduction

Welcome to Pixelflux (“we”, “us”, “our”). Your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit https://pixelflux.co.za/ (“Website”), and how we comply with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable South African data protection laws.

By using our Website, you consent to the collection and use of your personal information as described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when interacting with our Website, including but not limited to:

a. Personal Identifiers

  • Full name

  • Email address

  • Contact number

  • Physical address (when provided)

b. Usage & Technical Data

Automatically collected when you visit our Website:

  • IP address

  • Browser type and version

  • Pages viewed and time spent

  • Device type and operating system

  • Clickstream and interaction data

c. Communications

  • Messages submitted via contact forms

  • Emails and responses

  • Feedback or support requests

3. How We Collect Your Information

We collect information:

  • Through website forms (e.g., contact forms, newsletters)
  • When you communicate with us by email or messaging
  • Automatically via cookies and tracking technologies (see Section 10)

4. Legal Basis for Processing (POPIA)

Under POPIA, we process personal information only when:

  • You have consented to the processing;
  • It is necessary to carry out actions to conclude or perform a contract with you;
  • It is required by law;
  • It is necessary for our legitimate interests or those of third parties, provided your rights are not harmed.

5. Purpose of Processing Your Information

We use your personal information to:

  • Provide, operate, and maintain the Website
  • Respond to your inquiries and requests
  • Send newsletters or updates (only with your consent)
  • Improve our services
  • Comply with legal obligations
  • Protect our rights and interests

We do not use your information for automated decision-making or profiling without explicit consent.

6. Sharing of Personal Information

We may share your personal information with:

  • Service Providers who assist in Website hosting, analytics, email delivery, and support
  • Law Enforcement or Government Authorities when required by law
  • Third Parties with your consent or for lawful purposes

We do not sell or rent your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes listed above, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes.

8. Security Measures

We adopt appropriate technical and organisational measures to safeguard your personal information against:

  • Loss
  • Unauthorized access
  • Alteration
  • Disclosure

Examples include encryption, firewalls, secure servers, and restricted access.

9. Your Rights (Under POPIA)

You have rights in relation to your personal information, including the right to:

  • Access and receive a copy of the information we hold about you
  • Correct or update inaccurate or incomplete information
  • Object to or restrict processing
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us as outlined below.

10. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to personalise your experience, analyse usage, and improve functionality.

Types of Cookies We Use

  • Essential Cookies: Required for basic Website operation
  • Analytical/Performance Cookies: Collect anonymous usage data
  • Functional Cookies: Remember preferences (only with consent)

You can manage or disable cookies via your browser settings.

11. Links to Other Websites

Our Website may include links to third-party sites. We do not control and are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of every website you visit.

12. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors without parental or guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” at the top. Continued use of the Website constitutes acceptance of those changes.

14. Contact Information

If you have questions, requests, or complaints about this policy or how we handle your data, contact us: Email: contact@pixelflux.co.za Address: 58 John Street Pretoria North Phone: +27 68 903 6468

Acknowledgement

By using https://pixelflux.co.za/, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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