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Frequently asked questions

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General information

Pixel Flux is a full-service web design agency based in Pretoria, South Africa, creating responsive, high-performing websites, eCommerce stores, SEO services, and more for businesses across South Africa.

We work with small to large businesses, startups, creatives, and organisations looking to establish or improve their online presence.

Our services include:.

    • Custom responsive web design and development.
    • eCommerce website design.
    • Search Engine Optimisation (SEO).
    • Portfolio, membership and booking websites.
    • Ongoing website maintenance and support.

We are based in Pretoria, South Africa, serving clients locally and nationally.

You can reach us via email or phone — contact@pixelflux.co.za | +27 68 903 6468

Content creation

es — we offer content creation support, including compelling copywriting for key website pages that helps improve engagement and SEO performance.

Absolutely — content can be optimised for search engines to improve visibility, attract traffic, and strengthen your online positioning.

While our focus is primarily on web design and written content, we can advise on visual assets and work with your graphics or media to ensure they integrate seamlessly into your website.

Yes — we can help create regularly updated blog content that aligns with your brand voice and SEO goals.

Before writing, we clarify your brand tone, audience, and goals to deliver content that matches your identity and speaks directly to your customers.

Project management

Every project follows a clear, structured process including planning, design, development, testing, and launch to ensure quality and on-time delivery.

Yes — we keep clients informed at key milestones throughout the project and provide regular updates so you know the status of your website build.

Yes — feedback and revisions are part of the collaborative web design process to make sure the final product matches your vision.

Project duration varies depending on scope (e.g., number of pages, custom features, eCommerce setup), but we’ll provide a clear timeline before work begins.

We offer post-launch support — including updates, maintenance, and training on managing your website.

Pricing & payments

Pricing depends on your requirements — from simple brochure sites to full eCommerce platforms. Our Pricing Plan page lets you build or customise your own package.

Yes — flexible payment options may be available. We’ll discuss what works best for your project when you request a quote.

Typically, yes — a deposit secures your project in our schedule. We’ll outline exact payment terms in your proposal.

We accept standard business payment methods (bank transfer, EFT). Specific details are provided in invoices and project agreements.

There may be ongoing costs for hosting, maintenance, updates, or SEO services — we’ll explain your options so you can plan accordingly.